WebFOOTPRINTS. Dashboard Submit Ticket My Tickets Login. Dashboard Links. My Tickets Ticket Status Downloads Knowledge Base Register. Submit Ticket . Submit ticket ... Created for the Information Technology Ticketing System and ... WebFootPrints is a configurable on-premises service desk that’s easy to own, use, and administer with little technical skill required. Explore FootPrints Start a free trial › Track-It! , the world’s most widely used IT help desk software, provides flexible help desk and asset management software, out of the box.
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WebFootprints is available both on- and off-campus. How to Access Footprints When you are having trouble with technology, there are three ways to open a Footprints ticket: Send an email to [email protected] . Call the IT Help Desk at (314) 539-5113. Enter a ticket using Footprints by going to https:\\servicedesk.stlcc.edu WebService Description “Footprints” is a ticket tracking system used by CIS to track help requests. Emailing will create a new ticket. After creation, an automated reply is sent via email from “HMC CIS Support” to notify the customer that a ticket has been created, and similarly for all updates to the ticket. WebViewing your tickets. You can view your tickets to track their progress. If your system is configured to allow it, you may also be notified of status changes via email. Your tickets are listed at the bottom of your Home page. Global tickets that affect you or … clearing sharepoint cache